Pricing
At JpBay, we aim to provide our customers with the best possible service when it comes to buying products from Japan. One aspect of our service that you should be aware of is the commissions that we charge.
Base Commission
Our base commission for purchasing items on your behalf is 1000 JPY per item. This commission covers the cost of purchasing the item and having it delivered to our warehouse in Japan.
Packing Commission
If you are purchasing delicate items such as guitars, we offer an additional packing service to ensure that your item arrives at its destination safely. This commission costs 1000 JPY per item and includes measures such as loosening the strings before shipping.
Strengthening Commission
We offer a strengthening service for your packages using pressed cardboard frames to protect your items during shipping. This commission costs 150 JPY per kilogram of the package.
Checking Commission
We offer a checking service to ensure that the items you receive match the description on the product listing. This commission starts at 1000 JPY and varies depending on the complexity of the item.
Individual Work Commission
We offer an individual work service to handle specific requests from our customers. This service includes activities such as assembling or disassembling an item, testing a product before purchase, or providing additional photos or measurements. The cost for this service starts from 5000 JPY and may vary depending on the complexity of the task.
Disbanding Commission
If you request that we disband a packed parcel that we have already prepared for shipment, we will charge a commission of 2000 JPY.
Postal Receipt Replacement Fee
In the event that your postal receipt is lost or damaged, we offer a postal receipt replacement service for a fee of 1000 JPY.
Please note that all commissions are subject to change, and we reserve the right to adjust our commissions as necessary to reflect changes in our costs and services.
We hope that this information helps you understand the commissions that we charge for our services at JpBay. If you have any questions or concerns, please don't hesitate to contact us. We're here to help!