This article reflects the company's policy on the collection and use of customers' personal data. This policy may be changed unilaterally. We will inform about significant changes in the news feed and mailing list. All policy changes will be published on this page.
All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
https://jpbay.com will not pass any debit/credit card details to third parties.
https://jpbay.com takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, (https://jpbay.com) cannot guarantee the security of any information that is disclosed online.
The https://jpbay.com is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.
Why do we need your personal information?
Our service provides intermediary services for purchasing goods in Japan with subsequent delivery to the buyer. The provision of these services is impossible without the collection of some personal information - for example, it is impossible to send a parcel with goods without indicating the name and address of the recipient. In addition, some functions (for example, logging in to the site with a login and password) are impossible without saving information that identifies your computer and browser.
What data do we collect and store?
We store several types of data.
Personal Information
Full Name;mailing address;
e-mail;
telephone;
scan or passport photo (*)
Payment details
account number in the payment system used;
other data transmitted to us by the payment partner.
Session data
our site sends a special identifier (cookie) to the client's browser, which is associated with an entry in our database and is necessary to enter the Personal Account;
The IP address from which requests are made to the injapan.ru website is stored for security purposes.
We do not collect or store the full credit card data of customers - they are stored in a secure form on the servers of payment systems.
(*) Uploading a passport may be required for customs clearance of goods or for verification of the client's payment details.
In some cases, when it is necessary to additionally confirm the identity of the account owner, the support team may request personal data not listed above. This data may relate to the circumstances of the account registration or transactions made earlier.
How is this data transmitted?
Our entire site actively uses SSL encryption, which guarantees the impossibility of intercepting data by third parties with correctly configured client equipment.
How is this data used?
Employees of the company have access to personal and payment data. A limited number of employees involved in customs clearance of goods and payment processing have access to uploaded customer passports.
A limited amount of personal data is transferred to transport companies in the amount that is necessary for the delivery of goods to the customer's address.
Email addresses are used for newsletters and transactional mailings. You can unsubscribe from newsletters at any time in your Personal Account or by clicking the link in each email. It is impossible to refuse transactional mailings until the account is completely deleted, as they are necessary to restore access in case of loss.
Access to session data is only available to technical staff who maintain the site.
How long is data stored?
Personal and payment data is stored from the moment of registration until the deletion of the client's account. The account can be deleted only upon the personal request of the client in support in the absence of debts, funds in the account and undelivered goods in the warehouse.
Session data is stored for 14 days after visiting the site.